Shipping policy
Shipping Policy
1. Shipment Processing Time
All orders are processed within 2–4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
2. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
3. Damages
If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Returns Policy
Our [Link to Return Policy] provides detailed information about options and procedures for returning your order.
Note: For any questions regarding your order, please reach out to our support team at akcollections.officials@gmail.com or contact us at 03033738219